Business Process Re/Design
Simply stated, business process design improves workflow, response times, resource efficiency and cash flow to better serve shareholders and stakeholders.
Managers should know some history: Many BPD pioneers recommended re-training and re-deployment of the new surplus workers. They said keeping more versatile staff would add value and internal resiliency, drive competitive advantage, and thereby grow middle class jobs — deepening customer bases for everyone. But unfortunately, the downsizing approach became more common, which has increased turbulence, eroded prosperity and turned workers against the approach.
The good guys won
Levantas championed the 'value-additive' approach, which has since become a more standard practice.
Contact us for an industry-
specific overview.
Go deeper
Given the historic tensions,
it is best to plan to conduct sensitive and effective staff engagement prior to beginning process design.
Learn about our HR and
Change Management services.
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Reality check
Process design is risky without knowing the desired future state. Ideally, the design and implementation flow from solid strategic planning.
Check your foundation
